Security Guard & Patrol Services
Coast Vancouver Security Group, Ltd. (CVS) will provide you with certified, licensed, insured, and bonded Security Guards and Patrol Officers tailored to your specific needs and requirements.
Our pre-employment background investigation and requirements exceeds most security companies. In addition, our personnel must submit to a battery of aptitude tests, a 3-panel interview, and extensive in-service training regarding criminal law and police defensive tactics. CVS has taken a unique approach to the business of contract security. Our approach involves a proactive theory of well-groomed, exceptionally trained, uniformed security guards and patrol officers. Our strategy entails several steps to mitigate the possibility and opportunity for theft of property, or injury to persons within the facility. The following is an overview of our Security Officer Project:
The quality we bring to your environment begins long before you see our security guards and patrol officers. The Board of Directors at CVS has resolved to make the recruitment and training of our personnel the key to our quality service.
We conduct training that exceeds that of any of our competitor's programs. The knowledge of our management team is passed on to our new employees. In addition to the Province mandated, BST 1 & 2 certification courses, CVS personnel must attend:
A. 12-hour Defensive Tactics Training
B. 16-hour Patrol Techniques & Criminal Law
C. 16-hour Customer Service Seminar
Our uniformed security guards and patrol officers are trained to act as a criminal deterrent by adopting the principals of the C.P.O.P (community police officer program) methodology. Simply put, our guards are encouraged to be an approachable source of information to patrons, residents and employees. Letting the public know that we are there for them generates a feeling of community and safety.
Our uniformed security guards and patrol officers are outfitted with various uniforms specifically designed for each client. Our staff policy requires that our personnel keep their uniforms pressed and clean at all times. Their shoes are polished and men are clean-shaven with neat haircuts. Our female officers are held to the same standard. We pride ourselves on the appearance of our personnel, as they are representing our agency in your facilities.
CVS offers, free of charge, supervisory personnel to insure strict adherence to our policies and your rules, regulations and ordinances. CVS supervisory personnel are required to possess a minimum of 4 years of law enforcement experience. Our supervisors are in charge with scheduling, and assigning security posts. Supervisory personnel are available to you 24 hours every day in order maintain quality assurance and customer service on behalf of CVS.
Coast Vancouver Security provides full security and first aid services to your special events such as weddings, concerts, religious and cultural events. Our uniformed and fully trained guards can deter and prevent damage to property and injuries to guests. They are also trained to make arrests when necessary and control the crowd. Our first aid team will stand by if medical treatment is needed. For further information, please contact us to speak with a sales representitive.
24-Hour Customer Service
Our offices are staffed around the clock with customer service representatives for your convenience. While most of our competitors work from their homes, CVS staffs a fully functional office. Our customer service representatives are not salespeople; they are security professionals assigned to light duty or administrative functions. Desk personnel are utilized as watch-commanders with full authority to make supervisory decisions for CVS. Futhermore, each client will be provided a 24/7 contact number specific to the each site. This gives our clients 24/7 access to the the security guards on site from anywhere they may be.